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CITY OF PROMISE CORE COMMITMENTS
FOR ALL EMPLOYEES
All City of Promise employees will…
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Strive for excellence
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Maintain the highest integrity in all aspects of agency and program operations and duties.
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Maintain flexibility when performing duties and interacting with others.
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Set appropriate priorities and plan work systematically.
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Maintain appropriate professional boundaries, privacy, and confidentiality with clients, colleagues, and donors.
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Utilize personal and professional social media platforms appropriately, avoiding anything that will misrepresent or cause undue negative attention upon self and the Agency.
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Participate in professional development and supervision to seek guidance, expand knowledge, and use of best practices.
Embrace a Performance-Based Culture
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Set and make progress toward performance-based goals established for self, program, and the agency.
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Seek and utilize data on an ongoing basis to inform decision-making in completion of all job duties.
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Reflect on individual, program and agency results for continuous learning and quality improvement.
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Be accountable for individual and program results and give and receive feedback to improve individual, program, and agency performance.
Participate as an Effective Team Member
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Treat people in a caring and respectful fashion, mindful of individual, cultural and ethnic differences.
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Be respectful in verbal and written communication to and about clients and colleagues.
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Actively communicate pertinent information to others in the agency who need to know.
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Resolve issues with the person(s) most directly involved and encourage others to do the same.
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Develop and maintain positive working relationships with co-workers and other community agencies in related fields.
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Participate in scheduled agency and other team meetings.
Share Investment and Responsibility
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Know, understand, and communicate the agency’s philosophy and mission.
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Maintain passion and commitment to the agency’s work and the clients it serves.
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Be proactive; give and receive input and seek solutions that balance the needs of the individual, program, agency, and community.
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Provide clear and accurate information to potential clients, the community, other agencies and funders regarding the agency’s function and all current programs.
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Respect and protect agency-owned property and assets and use agency resources for business-appropriate purposes.
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Perform other duties, not listed here, deemed necessary for the wellbeing of the agency.